STOP AND READ THE FOLLOWING BEFORE CONTACTING US:
In the rare event that your package is delayed and USPS doesn't update the tracking information, We would advise you to try and be patient.
They are extremely busy this time of year.
We do understand the frustration when you're anxiously awaiting your order but we only know as much as you when it comes to tracking mail. We wish we could do more but we're at the mercy of mail carriers too.
We send tracking numbers (with every order - check your email) which are important if you decide to contact them regarding any issues you may have. You can call the post office to inquire about the status of your shipment by calling 1-800-275-8777.
Unfortunately, we aren't responsible for mishandled, missing or delayed mail. All emails asking for information on tracking packages will be ignored at this time. We're extremely busy too and are focusing our efforts on custom product requests, production and shipping.
Thank you for understanding,